Privacy Policy
Transcending Horizons Pvt Ltd (“Finovista”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard information obtained through our website www.finovista.com (“Website”) and during the course of our business.
This Privacy Policy applies to current and former customers, suppliers, business partners, job applicants, and visitors to our website. By accessing or using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
Finovista takes appropriate administrative, technical, and organisational measures to protect your information and processes it responsibly in accordance with applicable laws.
Information We Collect
Non-Personally Identifiable Information
When you visit our Website, we may automatically collect certain non-personally identifiable information that does not directly identify you. This may include your IP address, browser type, device information, operating system, pages visited, date and time of access, referring website, and general browsing activity.
We use cookies and similar technologies to collect this information in order to improve website performance, understand user preferences, analyse website usage, and enhance your browsing experience.
If your browser is configured to accept cookies, they may be used to recognise your device during future visits and provide a more personalised and efficient user experience. You may choose to disable cookies through your browser settings; however, doing so may affect certain features and functionality of the Website.
Personally Identifiable Information
While providing our products, services, and business support, Finovista may collect personal information that you voluntarily provide through our Website or other communication channels. This information may include your name, company name, job title, email address, phone number, postal address, project requirements, and any other details you choose to share with us.
We may also request similar information when you register for newsletters, submit enquiries, request quotations, download resources, participate in events or promotions, apply for employment opportunities, or interact with Finovista through any of our customer engagement channels.
In the course of our business relationship, we may collect information relating to your enquiries, quotations, orders, product registrations, warranty claims, service requests, technical support, billing and invoicing, correspondence, and other transactional information. Where permitted by applicable law, communications with our customer service or technical support teams may also be recorded for quality assurance, training, and service improvement purposes.
Storage, Retention and Security of Information
Finovista takes reasonable administrative, technical, and organisational measures to protect your information against unauthorised access, disclosure, misuse, alteration, or loss. While we are committed to safeguarding the information you share with us, no method of transmission over the Internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security, and you acknowledge that any information transmitted to us is at your own risk.
We retain your information only for as long as necessary to fulfil the purpose for which it was collected, to provide our products and services, or to comply with applicable legal, regulatory, or contractual obligations. We also take reasonable steps to ensure that the information we maintain is accurate, complete, relevant, and, where necessary, kept up to date.
Use Of The Information We Collect
Finovista does not sell, rent, or intentionally share personally identifiable information with third parties, except where required to respond to your request, support our business operations, or comply with applicable laws.
If you provide information while enquiring about Finovista’s products, services, solutions, promotions, or business offerings, we may use such information to respond to your enquiry, provide relevant product or service information, process requests, offer customer support, or connect you with the appropriate Finovista representative, employee, authorised partner, dealer, distributor, or service provider.
Finovista may also use personally identifiable information for legitimate internal business purposes, including sales, marketing, customer relationship management, service support, administration, recruitment, human resources, billing, invoicing, business analysis, and improvement of our products, services, and website.
Where required under applicable law, regulation, legal process, or government request, Finovista may disclose information to statutory authorities, regulatory bodies, courts, law enforcement agencies, or other authorised government authorities.
Grievance Redressal
Finovista is committed to addressing privacy-related questions, concerns, and grievances in a fair, transparent, and timely manner. If you have any concerns regarding this Privacy Policy, the collection or processing of your information, or wish to exercise your rights under applicable laws, you may contact our Privacy & Grievance Officer using the details below.
Privacy & Grievance Officer at ethics@finovista.com
We will acknowledge your request and make reasonable efforts to resolve your concern in accordance with applicable laws and within the prescribed timelines.
Modification
Finovista reserves the right to update or modify this Privacy Policy at any time by posting the revised version on this page. We encourage you to review this Privacy Policy periodically to stay informed of any changes. Your continued use of the Website following the posting of any changes constitutes your acceptance of the revised Privacy Policy.
Jurisdiction And Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts in New Delhi, India.
Acceptance Of Privacy Policy
By accessing or using our Website, you acknowledge that you have read, understood, and agree to the collection, use, and processing of your information in accordance with this Privacy Policy and our Terms of Use.